Terms of service

Terms of Service

General Policy Disclaimer

The documents provided below are for informational purposes only and do not constitute advertising, solicitation, or legal advice.

This template may have been translated using machine translation technology. Any translations are provided solely for your convenience. Shopify is not responsible for any errors or omissions in any translated version.

Please review these documents carefully and make any necessary modifications before using them.

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OVERVIEW

Welcome to My Store. Throughout these Terms, the terms "we," "us," and "our" refer to My Store.

My Store operates this website and online store, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the "Service"). Our store is powered by Shopify, which enables us to provide the Service to you.

The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), govern your access to and use of the Service.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Service.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given your consent for any minor dependents under your care to use the Service on devices that you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not assign, sell, transfer, license, or otherwise allow any other person to use your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display and describe our products and services accurately on our online store. However, please note that the colors and appearance of products may vary from what is displayed on your screen depending on the device you use and its display settings.

We do not guarantee that the appearance, quality, or performance of any product or service you purchase will meet your expectations or exactly match the images displayed in our online store.

All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase our products or services. My Store reserves the right, at its sole discretion, to accept or reject any order for any reason. Your order is not considered accepted until My Store confirms its acceptance. We must receive and successfully process your payment before your order can be approved.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we refuse, modify, or cancel your order, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number you provided when placing the order.

Returns and refunds are governed exclusively by our Refund Policy [LINK].

You represent and warrant that all products purchased are intended solely for your personal or household use and are not intended for commercial resale or export.

SECTION 4 – PRICING AND PAYMENT

Prices, discounts, and promotional offers are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping charges, handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices available in physical retail locations or on websites or stores operated by third parties. From time to time, we may offer promotions that apply to the Service and are governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms of Service, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You also agree to promptly update your account information, including your email address, credit card details, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are legally authorized to use the payment method provided; (iii) all charges incurred will be honored by your credit card issuer; and (iv) you will pay all charges incurred at the prices in effect, including shipping fees, handling charges, and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We shall not be liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.

Title to and risk of loss for products pass to you immediately upon our delivery of the products to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, is owned by My Store, our affiliates, or our licensors and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Service solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent.

Except as expressly provided in these Terms, nothing contained herein shall be construed as granting you any license or right under any patent, trademark, copyright, or other intellectual property rights of My Store, Shopify, or any third party. Unauthorized use of the Service may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by My Store.

The name, logo, product and service names, designs, and slogans of My Store are trademarks of My Store or its affiliates or licensors. You may not use such marks without our prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, products, services, designs, and slogans appearing on the Service are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Service, you may be provided with access to third-party tools. We neither monitor nor control these tools.

You acknowledge and agree that such tools are provided on an "as is" and "as available" basis without warranties, representations, conditions, or endorsements of any kind. We assume no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms and conditions under which such tools are provided by the relevant third-party providers.

We may also introduce new features, tools, or resources through the Service in the future. Any such new features shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Service may contain materials and links to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access any third-party materials or websites, you do so entirely at your own risk.

We shall not be liable for any loss or damage arising from your access to third-party websites or from your purchase or use of any products, services, resources, or content available through such websites. Please review the policies and practices of any third party carefully before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately reflects the relationship between Shopify and your store and should not be removed or modified.]

My Store is powered by Shopify, which provides the platform that enables us to offer the Service to you. However, any purchases you make through our store are transactions solely between you and My Store.

By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and My Store, including any loss, damage, injury, or claim arising from products or services purchased through our store.

You expressly release Shopify and its affiliates from any and all claims, liabilities, damages, and losses arising out of or relating to your transactions and purchases with My Store.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Service is governed by our Privacy Policy, available at [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which is available separately. By using the Service, you acknowledge that you have read and understood these privacy policies.

Because the Service is hosted on Shopify's platform, Shopify collects and processes certain personal information relating to your access to and use of the Service in order to provide and improve the Service. Information you submit through the Service may be transmitted to and shared with Shopify and third-party service providers located in countries other than your country of residence for the purpose of providing the Service.

Please refer to our Privacy Policy at [LINK] for additional information regarding how we, Shopify, and our service providers collect, use, and process your personal information.

SECTION 11 – FEEDBACK

If you send, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media and for any purpose, including commercial purposes. We may, for example, use the rights granted under this license to operate, provide, evaluate, improve, enhance, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may—but are not obligated to—monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other proprietary rights. You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene content, or contain any computer viruses or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate any person or entity, or mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly, to:
(a) engage in any unlawful or harmful activity;
(b) violate any international, federal, provincial, state, or local regulations, rules, or laws;
(c) infringe upon or violate our intellectual property rights or the rights of others;
(d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our staff or any other person;
(e) submit false or misleading information;
(f) upload, transmit, or use content that violates these Terms;
(g) send unsolicited promotional content, including spam, chain letters, or similar solicitations;
(h) impersonate or attempt to impersonate another person or entity; or
(i) interfere with or circumvent the security or operation of the Services, or otherwise harm the Services, Shopify, or users.

Additionally, you agree not to:
(a) upload viruses or malicious code;
(b) copy, duplicate, sell, resell, or exploit any part of the Services;
(c) collect or track personal information of others;
(d) use phishing, pharming, pretexting, or similar schemes;
(e) use bots, spiders, scrapers, AI agents, or automated tools to access the Services; or
(f) bypass security measures, access controls, or usage restrictions.

We may suspend, disable, or terminate your account at any time without notice if you violate these Terms.

SECTION 14 – AGENTS

14.1 This Section applies if you use, authorize, or deploy any Agent to access or interact with the Services. An “Agent” means any software or service that performs automated or semi-automated actions on behalf of a person or organization without direct human supervision.

14.2 No Agent may access or interact with the Services unless it clearly identifies itself and complies with Section 14.4. Agents must also stop access when instructed by us.

14.3 We may impose technical or other limitations on Agent access.

14.4 Agents must:
(i) identify themselves in all HTTP/HTTPS requests using a user agent string in the format: Agent/[Agent Name];
(ii) not disguise or simulate human behavior or bypass verification methods such as CAPTCHAs;
(iii) truthfully respond to verification requests;
(iv) not bypass any security, access, or rate-limiting mechanisms.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services at any time, at our sole discretion, without notice. You remain responsible for all fees due up to the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk.

Unless expressly stated by the Store, the Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted, timely, secure, or error-free service.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, [Merchant Name], its affiliates, officers, employees, agents, contractors, suppliers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or damages of any kind, including direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, lost data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.

This applies even if we have been advised of the possibility of such damages arising from your use of the Services or any products obtained through the Services, including errors or omissions in content or any loss or damage incurred.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless My Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) made by any third party arising out of: (1) your breach of these Terms of Service or any documents incorporated by reference; (2) your violation of any law or third-party rights; or (3) your access to or use of the Services.

We will notify you of any indemnification claim, provided that any delay in notification will not relieve your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including selecting counsel, but will not settle any claim involving non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You are required to cooperate in the defense of any claims, including providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless remain enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this website or in relation to the Services, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written (including any prior versions of these Terms of Service).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any unauthorized assignment shall be void. We may freely assign, transfer, or delegate these Terms and our rights and obligations without notice or consent from you.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal laws and the laws of the state or jurisdiction in which My Store is headquartered. You and My Store agree to submit to the personal jurisdiction and venue of the courts located in that jurisdiction.

SECTION 23 – HEADINGS

The headings used in this Agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes as required by applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.